I a not sure if it was a good idea to put a feedback link on a page that advertised new fees in a month, then reveal them but just add 'coming soon" ?:|


 


 New fees in a month and you still have not documented them to your CUSTOMERS? 


 


What exactly is the idea of this page and link?

If it was designed to wind up your members then you have succeeded in my case.

Do you think that in hindsight may have been better to keep all your powder dry?? rather make a NON ANNOUNCEMENT like

 coming soon


 


... for your benefit....


 


So's Christmas

TELL ME AND I WILL FORGET, SHOW ME AND I MAY REMEMBER,, INVOLVE ME AND I WILL UNDERSTAND Confucius 450bc