Just got off the Australia Post help desk and here's a bit of news to those who have not studied the new SOD (Signature On Delivery) service which starts next Monday This "service" replaces the current Registered Post Service.

This is correct but the big difference is that ALL parcels will be trackable even if you do not take the SOD service. My understanding is that if you dont take SOD you will be able to trace parcels online but will not be able get a confirmation of delivery. I think most people will be happy enough with the basic trackable service. Thats better than the current system where parcels are only trackable with registered post and even then not completely trackable.

The big problem is that Aust Post staff do not appear to have been properly trained and I am still waiting for information about how I go about adding tracking labels to my packages.

This all starts on Monday. Account holders who spend a great deal of money with Australia Post should have been better informed.