Hello Moviemem    From our training info:   Bulk Mail lodgement for charge account customers:   With the introduction of tracking and scanning for all domestic parcels products, full-rate bulk mail customers will now be able to apply a FREE parcel post or express post tracking label to their parcel.  In addition to introducing tracking labels, BML customers will also be able to purchase the prepaid signature on delivery labels for both express and parcel post.   If you are sending any parcels express you will also need to apply the pink sticker ( aviation security and dangerous goods declaration) to your parcel as well.  ( We will no longer be using the current express labels on parcels, those will become obsolete on Monday 11th)   If you just wish to have tracking on your parcels then you can apply the free labels to your parcels. They will then be scanned as lodged when the driver hands them over to the delivery/business centre. The free tracking labels are available at all Post Offices, we have all received a supply and can easily order more.  They come in little boxes and they can be handed out to charge account customers.   Hope that helps,   🙂

I tried another Post Office today to see if they had the tracking labels and they said they didnt have any as yet. Still waiting for a response from my Business account manager - really disappointing service from Australia Post.