And here's the latest reply.

Maybe we'll see some improvement soon.

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 Discussion Thread Response Via Email (Angela D)

23/04/2013 05.23 PM

Thank you for your email and for all the feedback you have provided. I appreciate that you have taken the time to let us know of an issue that will affect many customers.

I can confirm that this matter has been referred to out IT department who will identify the adjustments that need to be made.These adjustments will be made internally and I am sorry but you will not receive any correspondence in regards to what adjustments are made.

Thanks again for your email and making us aware of an issue that required attention.

Yours sincerely

Angela D | Digital Sales and Service | Australia Post
Online Services Consultant

GPO Box 9911 In Your Capital City
www.auspost.com.au