From a buyers point of view Fastway is an absolute disaster.  I had 2 sellers in Queensland use them and each parcel took in excess of 10 days to get to me, I had to chase them up for redelivery even though I was home on both occasions.  I was able to authorise a safe drop over the phone with specific instructions as to where to leave the parcel...they left it on the doorstep in full view of the street and in the blazing hot sun.

Although they were good sellers I have never returned to them because of Fastway.