bit harsh lyndal.... Aust Post couriers are just as notorious for where they leave parcels as well.

Some of my parcels are regularly left hanging out of on the edge of a very busy street letterbox - with more of the parcel out than in.

When I have teed up redelivery times with Fastway and other courier services, never had a problem, indeed many times I have got speak to courier directly - unlike Australia Post, where there is no second chance for delivery.