I think that FB for sellers is important.  ebay is different to other on line business because many sellers are not registered business, which means they can take your money and run, and often do. FB does give buyers the chance to evaluate risk; just because the system is not perfect, does not mean it is not better than nothing.  🙂

Actually, I was just thinking that there should be some kind of rating system for on-line business.  I am in this moment in middle of a drama; last week I ordered on line close to $200 worth of dog kibble.  I found it bit cheaper than I normally get it for, delivered home and the website had this:

"we have the best prices, most reliable deliveries, and most responsive customer service team in Australia  ............. 
The majority of our orders to metro areas placed before midday arrive the next day."

I was getting low, expected to run out by Monday, and before I drove the 10km to get more I looked if somebody else has it cheaper, and ordered last Thursday.  When it did not arrive on Friday I asked them when should I expect it, and was told 1-3 business days.  When it did not get here yesterday = Tuesday, I rang and was told they are out of stock and it should be here 'sometimes next week'.  So I asked for cancellation and immediate refund to my PP account (it was paid from my PP balance).  I am still waiting.  Not to mention I had to race out to the shop, when I really had better things to do, so I have something to feed my dogs.

How I would like to see if other people have had problem with their 'next day' delivery and 'customer service' and would like to be able to rate them!!!

So in this moment I am down $200. which I would really like back in my PP account as there is something I just ordered from Germany, and would like to pay for from my PP balance, rather then having it taken out of my CC.