The buyer wanted to pay by paypal and then collect an item in person. At $250 I would not accept this as he could just go home and claim non reseipt of the item.



 


You should have explained that there is no PP protection for pick up items.  As long as it was obvious that the item was picked up = no postage charged, then they would not be able to claim on PP.

000000000000000000000000000000000000000000000000000000000000000000000000000000000

Voltaire: “Those Who Can Make You Believe Absurdities, Can Make You Commit Atrocities” .

lyndal1838
Honored Contributor

Maybe not a paypal claim but the buyer could do a bank chargeback if he funded the paypal payment with a credit card.

So many times we'll get the buyer say "oh no I don't want another one, I want a refund" Of course there's nothing we can do because if we refuse Paypal refund anyway after they open a non-reciept of item claim.


 


Of course there is something you can do, you can send a replacement with valid proof of posting, either registered letter or click & send parcel are the most cost effective services. Supply Paypal with the tracking and the buyer ends up with no refund, they end up with two of something but if sending the replacement costs less than the item cost you to buy plus the delivery charges you are still better off.


 


If a buyer is trying it on and it is them who have used the claimed fraudulent use then very often a request that they make payment immediately or they will be reported to the police works wonders however if the chargeback is for faulty or not received goods then the cardholder is perfectly entitled to initiate a chargeback if they do not wish to go through the Paypal dispute process. For damaged items the bank will usually insist, just like Paypal,  that the item is returned.

____________________________________________________
It says in this book I am reading that by 2065 80% of women will be overweight.

See what a trendsetter I am?

Yes! get you money out and never deal with eBay or Paypal again!

This thread is 8 YEARS OLD and you dig it up to add what?

 

Nothing.    horror smiley.gif

Obviously still smarting from not following the procedures to get money back LAST year.


@briangold2012 wrote:
Yes! get you money out and never deal with eBay or Paypal again!

And still selling

I'm not showing any items. I thought maybe somebody who threatened to take their bat and ball actually had.

Sold items. 

 

Sold the same silver ingot on Christmas Day and Boxing Day.

 

Well, they used the same photo for both listings.....tsk, lazy