Well the whole story is seller failed to mention in the listing that the item is hollow not solid gold. I took it to my jeweller who said if you want it to last you cant wear it everyday. Now i am one for putting jewellery on and never take it off, so the item is not fit for my purpose. The seller orginally stated she wanted to settle the dispute amicably but then later decided she wasnt going to refund. I opened a dispute and sent the item back registered on the 23rd there was an attempted delivery to her home address on the 27th, it was carded and taken to her LPO where it has been sitting for 2 days awaiting collection. I provided photos of the registered postage slip and received a refund today. I believe the seller was hoping the parcel would be returned if not claimed and she then wouldnt have to refund.