As a regular buyer I am APPALLED at the huge drop in time frames last 2 weeks ref.Click and Send 3kg satchel delivery times.I was used to receiving all packages in under 7 days from anywhere in Oz(not including public holiday times). Received two satchels (3kg and a 5kg) from two diff sellers today that took 11 and 12 days.

This Click n Forget service is nuts. It took 12 and 11 days to receive from payment. I did some comms with sellers, messaged my 'whinges'! and did my own research into this 'parcels are late' issue.... Looking up tracking a few days ago thru ebay rendered ' a blank' tracking box. Not much service here-well actually not blank but am unable to enter any details(namely the Aus Post tracking number) onto/into the thing it's like, semi-visible but no-one's home and there are not even any lights on! So,I brought up the Australia Post site 'track your parcel'- entered tracking number onto this (have experienced incorrect tracking numbers that I have copied and pasted over from my ebay purchasing History, with extra numerals etc don't know if this was a seller or Aus Post generated mistake) and even more puzzling have been advised 'MANIFESTED'.........eh?!!! with no post tracking details given/available, not even the date posted. I am assuming that ( invoice in a plastic window on o/side of satchel the details confirmed this on one satchel) if under the satchel weight statement box 'Street-posting box lodgement' appears that this means the seller has lodged electronically from comfort of their home and then take their time to drop in to a street verge post box. If on entering the tracking number on the Aus Post tracking site I get the message 'Accepted from seller' and an entered postage DATE then I am assuming that the seller took the satchel to their post office, manually posted it over the counter, had the satchel scanned and hence tracking details are available-am still interested to discover if this manual trouble/service provided by a seller/s speeds up postage time frame.

Have also researched cost (i am considering becoming a seller in future) of sending small parcels/satchels .....have found (I am located in South West of WA) that my local P*ack And S*nd courier/freight/delivery company is very competitive on 500g or less(if sender lodges manually at the office in person) plus insurance up to $1500 included-receiver signs for and courier will repeatedly try and deliver at no extra cost until a signature is gleaned from the buyer/recipient at the delivery address.

I think Australia Post and especially their contractors do a great job. System changes and the huge increase in volume that they have had to contend with in recent years has obviously given them challenges but I have NEVER had a parcel not arrive that was posted within Australia in quite a few years of buying and I wish to say THANK YOU to Australia Post and their contractors for this:)

THANK YOU to the majority of sellers who take great care and extra trouble with wrapping and time and fuel costs to post my items at their local PO so that I receive my parcel in a reasonable time frame:). I am always happy to pay a few extra $'s for HANDLING but like this to be open and transparent in item description/postage details.

Cheers for reading my opinion.