Hi there,

I have one username with over 4000 transactions and a new one with 87. I had the same problem as you & asked the Post Ladies to just write the postcodes next to each number on the receipt,which they very kindly do-all except one guy who said he didn't have time when there was only one other customer waiting.It took me longer to do it before he could take the parcels to be posted as he had to wait for me to find a pen,turn the parcels around,etc there were only 2-3 parcels at the time.Work that one out!!!

I rang Auspost on 131318 & kindly told the I was very pleased about the new tracking of parcels & also explained my situation that how are we as sellers to know which tracking numbers to mention if the item goes missing?

I honestly dont think they had even thought about this problem for eBay Sellers when they decided to track all parcels.And here was me thinking they were doing it to help the customer--SILLY ME:)

The person agreed that the post workers should be willing to write the postcodes down next to each tracking number when we are served. I said that maybe I should not go to the counter where this bloke is there and he agreed. I still have not got the guts up yet to let the next customer go to him instead of me. Honestly, some act as If they do not want to please the customer at all. What has happened to Customer Service---no wonder people are heading to eBay & leaving the shops.My advice is to also ring Auspost so that they accept that there is a problem & do something about it-even if its just to remind their workers that they are supposed to be providing a Service to us Customers.regards Joanne:)