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on 05-06-2013 01:21 PM
Mel, thank you for your answer, but here's the thing, if I go to all of the trouble to package something up, address it and pay a postage amount for it, I promise you that it is important to me and of significant value, otherwise I wouldn't bother.
However, I do like that the old Registered Post option is now split into two offering a choice of cover options, even if when combined it is a bit more expensive than before. That was a nice thing to do.
And if and when the tracking becomes reliable and effective, I think that's a great justification for the price rise.
But let me acknowledge, I also understand that Australia Post is a business, and as such it is a given that the intention to operate a business is generally to make a profit, so no justification needed in those regards.
But I still just don't get the logic for the three different levels of postage - I mean even my healthcare cover guarantees they will cover me for the basic level of coverage/service if that's all I pay for, and I have to say, that when I post a letter, I do kind of expect that it be delivered to the addressee in a similar condition to that which I posted it within a reasonable time frame.
Good to see an AP presence on the boards addressing our queries/concerns too - that shows a heightened level of customer service.
Some people can go their whole lives and never really live for a single minute.