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on 30-06-2013 11:12 AM
eBay Myth- Busters
“Maria,in order to have full seller protection via Paypal,you NEED to post all of your items using trackable postage.You don't give buyers an option.”
Excepting for letters, all items sent regular post, be they satchels or parcels, come with tracking included in the postage cost.. In any event, nowhere in the seller protection policy does it state, to be protected, the seller MUST provide tracking details. Instead the policy clearly states an Aust Post receipt showing that something was sent to the suburb in which the buyer resides (or instructed the item to be sent), is sufficient to prove it was posted.
“As it is,if that buyer has paid via Paypal,you will lose the dispute & have to refund or replace.If they paid via bank deposit & they're genuine re non receipt of their item,they are well within their rights to report you for internet fraud”.
On what basis. That is the seller has proved postage they have proved they sent the item. Now as any legal obligation was extinguished when the item was handed to the carrier, where is the fraud.
“Under ebay policy,you ARE responsible for lost items no matter what you write in your listings”
This policy does not exist, has never existed, and if you say it does please cite same.
“When selling low value items you have to weigh up the risk of sending items with no tracking” and “To send every item with tracking for PayPal protection would mean increasing your postage price or unit price, potentially losing sales”.
As previously stated all satchels and parcels now come with tracking. So where is the extra cost?