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on 15-08-2013 06:44 PM
Thoughts please .... its a bit of the top of my head, but based on ebays own instructions regarding this and consumer legislation that requires my business to have clear policies that do not mislead consumers...
Returns accepted
Returns are offered for any reason where there is a pre-sale agreement between the buyer and seller that is made on the basis that the goods can be returned for refund if they do not fit or change of mind. The buyer is responsible for the costs to return goods by registered post within 30 days from purchase date
If there is no pre-sale agreement, returns are also accepted with reasonable return post costs reimbursed to the buyer, if the item being returned meets any of the following conditions:
Is faulty, or become faulty within a reasonable period of time after purchase
Is not fit for any purpose that was stated in the listing
Does not match the listing description
Is not of the quality that was described in the listing, or
Fails to meet other mandatory consumer guarantees under the Australian Consumer Law.