Hi termalert,

Sorry to hear that you had not received a card or anything notification that the item was awaiting collection for you at the post office. A card should be left at the front door or letter box when attempting a delivery.

You can certainly call 13 POST or email us via our contact us page on our website to log a complaint.

http://auspo.st/15EYzb8

We are also able to request for the post office to hold the item longer if you are unable to collect it within that time.

Priscila

Australia Post eBay Store Team Member