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@wizardstargazer wrote:

 

 

@ digital *ghost

apart from postal reciept and the customs declaration code there's nothing else I have unfortunately.

 

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If the receipt has any location information (post/zip code etc), it is worth uploading it to PayPal - it may also help any appeal of PayPal's decision if you wish to make one (if you feel you have legitimate grounds to appeal a PayPal decision, you can file a complaint with the Banking and Financial Services ombudsman). 

I'm not sure how you would go with contacting Canada customs, so can't offer any advice in that regard, but if they are amenable to those kinds of requests, I would be asking them (very nicely) if it's at all possible to provide a scan of the parcel showing the name / adress + customs declaration so that your documentation matches. 

I know this doesn't help now, but I posted something to the US using Pack & Track yesterday which has full tracking etc, but because I processed and paid for it at the post office rather than online, I was not given any documentation other the the receipt (nothing that shows the buyer's name / address as it appeared on the PP notification), so the staff member photocopied the lodgement form that was attached to the parcel, showing the name, address and tracking number for me - a photocopy with an official PO stamp to prove lodgement of a non-tracked parcel should help get a favourable outcome one way or another...for future reference, however I would also recommmend immediately blocking (if possible) any potential buyer who insists on non-registered post for such expensive items, or if it's too late and they have already purchased, a polite decline to post via any other method).