Cancellation Request - 8th Day

tstore
Community Member

I understand that a buyer has 7 days to respond. However the option to recoup FVFs if no response is actually on the 8th day. Is this from 12:01am or exactly the 8th day time wise that the case was openned? 

 

Example: Dispute openned 22nd August 1pm, option to take action and get back FVFs is actually 30 August 1pm (8 days exactly)?

 

Thanks for any feedback