She doesn't need another printer. She needs someone who can set up her computer and printer for her.\

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See if you can find a friend who can help.

Failing that, I would suggest look it up online.

I was tearing my hair out last January, trying to figure out some glitches with our printer and I was under  the pump too, trying to churn out wedding invitations, so they had to be right.

I downloaded the manual instructions from the internet and then just went straight to the bits I needed, took a deep breath and read them. It did take 15 mins of my time but it paid off, i found parts of my printer I didn't even know existed.

If i can do it, anyone can.