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31-08-2013 07:19 AM - edited 31-08-2013 07:20 AM
@phorum_junkie* wrote:showed them that tracking says its been delivered.
Where does the tracking say it has been delivered to? If it just says to the mail centre with no mention of the buyer's suburb then they will win the Paypal dispute.
If you want to be certain of winning a Paypal dispute you need to use signature required, click & send or eparcel.
https://www.paypal.com/au/webapps/helpcenter/article/?solutionId=1206880&m=SRE What is proof of shipment?
At the very least, your documentation must include the date the item was sent, plus one of:
- An official acceptance by the shipper, such as a postmark or online status (status that shows the item was delivered is also acceptable), or
- The recipient’s delivery address showing at least the state, city and postcode (or international equivalent), or
- A receipt from Australia Post showing at least the recipient’s suburb, city or postcode (or international equivalent).
Where is the link to your proof of shipment advice ?
Paypal says minimally a date and a postcode will suffice as highlighted above.
To be sure of winning a paypal dispute you need to understand your user agreement, comply to the policies and be prepared
to prove to paypal how you have complied to same
http://en.wikipedia.org/wiki/Astroturfing
Astroturfing is the practice of masking the sponsors of a message (e.g. political, advertising, or public relations) to give the
appearance of it coming from a disinterested, grassroots participant.
Astroturfing is intended to give the statements the credibility of an independent entity by withholding information about the source's financial connection