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on 06-09-2013 09:35 AM
I know I did everything correctly, as I've had problems in the dim distant past (with a resultant negative).
A case for non-payment was closed yesterday & I have already offered the item to the under-bidder after the case was finalized (not sure whether he/she is going to buy as yet).
This morn I got the following email from the original buyer - "Hi, apologies about this. I had a family emergency whereby I was unable to complete my ebay transactions. Cheers, (given name)". This email was in response to an email I sent on Aug 31 (I waited another 24 hours (after sending it) before issueing the NP dispute).
It seems to be a statement not a query, so how do I reply to this email or not reply at all?