Iam, perhpas you are getting the seller effect of what I am describing. So many sellers fail to describe collectable items fully that buyers begin to question everything. Even the classic "the description is the image" doesn't really work for badges. There is no way to tell if a badge is partially crushed by a 2D picture. Perhaps they are not accusing you of lying, rather, they are just responding to prior experience.... once bitten twice shy. In my case at least half of my purchases in the last 2 months have minor faults not described - usually not the original pin or badge is depressed. I have kept every one of those items because the faults are minor. They do devalue the item though and should have been declared. As I said, I always let the seller know about the faults in the hope it will help improve listings. It does seem as if my views on the item are ignored because I am not sending it back.

It is not all sellers and some I deal with a thorough and thoughtful in everything they do. Kudos for making an effort to described items accurately. As I said, I suspect it is a case that some sellers are not collectors and don't understand the collector market.