Katrina, the DSRs do not show up as soon as they are left....I believe it can be several days before the impact on your ratigs.

Also, do not get too upset at what they show.  You do not get an overall picture until you have at least 20 (I think) star ratings and I believe you need 50 before a true picture emerges.  Don't quote me on these numbers...I am not a seller.  But it stands to reason that a low rating will have a greater impact on a small number of stars than on a larger number.