Untrue feedback comments with no recourse
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on 30-09-2012 12:21 PM
Hi all (a grumble here),
I recently recieved some negative feedback which is untrue yet I seem to have have no recourse against it (that I know of). The seller took nearly three weeks to pay, finally paid after 5.30pm on Friday then submitted an item not recieved dispute before start of business on monday. I sent the item on wednesday (2 predator discs). I came back from hols to find seller had left 2 lots of neg feedback comments stating that I was rude, a liar (apparently she paid within 8 days) and that the items were duds. I must admit that I did send her a techy message after she filed an item not recieved dispute so I can live with the rude comment but I have proof via Paypal of when I recieved payment from her so I am certainly not a liar. I also stated that the items were multi-region according to the logo on the DVDs. I have played the DVDs pn several different machines so I know the discs themselves are not duds. So if there was an issue it is with the manufacturers classification. Did she communicate this before leaving heg feedback? No. In fact I never once recieved communication from her, only disputes and falsified feedback comments despite the fact e-bay asks parties to communicate before leaving neg feedback. I feel there is grounds for defamation here as I can proove when she made payment. Failing that, I notice she is also a small volume seller so am tempted to give her some of her own medicine.