harrassment by a buyer

jensenyaeger
Community Member

Hi,


I am currently having a problem with a buyer. I sold her an tiem on 19/09 which she paid for on the 20/09. Since then i have received 10 messages and counting (the are coming in as i speak) asking where her item is. I have in my postage and handling a handling time of 3 days and standard post of 1 to 6 days. She even harrassed me over the long weekend. She is now demanding a refund of her money. I have told her that the item is in the post, i posted it on the 22/09. I dont believe her and think that even if the item now gets to her that she will still demand a refund. Where do i stand with this buyer. She has turned a simple sale into a nightmare !


Cheers


Jeff