I had similar situation with a buyer that takes over two weeks to pick up an item...then makes me leave my stuff outside all day then never shows up and when I refund them I get neg feed back....lol what a joke.... rang ebay and they rekon they cant remove it as it was the buyers experience with the sale....lol what a joke... not only was he refunded but then gets to leave neg feedback for something that actually never took place in the end...lol gotta love the system and how it works...grossly unfair