Thanks so much everyone! I know this has been a very specific question which doesn't apply to many sellers. It's just that I'm not prepared to spend hours on a handmade order just for some random Australia Post person to lose it the parcel etc. I really do think Australia Post has to be accountable, rather than PayPal footing the bill. In the two instances where registered post articles were misplaced for weeks, they were both found after a thorough search.

Yes, my PO just pass over a whole book of the red & orange forms to me now! I use them everyday for registered large letters, the value of which is usually less that $100, so I have never filled out the side bit.

But I get you, just prefill out that bit, as they can't really argue with what's written there. Tick the 'Signature Item prepared through Click & Send' box. See what happens! They will have never come across it before I don't think. Although my PO in the Blue Mountains is very busy, with heaps of online sellers, not many seem to use the Click & Send service. Even, the owner of the PO has an online store and she posts using the regular satchels with, when it was the case, a registered label stuck on it. She doesn't have a C&S account.

I can always show them them back of the satchel which points out that the first $100 is automatically covered when SoD is purchased.

Thanks so much everyone! Last year I was posting these satchels, with a value of over $100, without the extra cover. I was taking huge risks with my time. Now I know what to do 🙂