Well, went for the 'I apolgise but can not allow pick up yada yada, short and sweet and polite. Got message today - 'well if I can't come and compare I won't bother buying from you, sounds dodgy to me'

pfft - my response - As you wish, but if you are wanting to browse and compare products then perhaps on-line shopping is not the venue for you. Kind Regards etc

then added to BBL