Hi Bradcon02,

I can understand how tricky it is for both the buyer and the seller when an item does not turn up as expected.

If you ever have any questions or concerns, please do not hesitate to get in touch with us- you can call us on 13 13 18, by email at https://contactus.auspost.com.au/app/ask, or on Facebook or Twiiter. We'll be happy to help.

Thanks again,

Nicki
Australia Post eBay Store Team Member