Hi Fiona,

Feedback is voluntary and not mandatory. No feedback is usually in my eyes a happy customer.

But I do hear where you are coming from especially when you are trying to build up your reputation and have started a new ebay account/ID.

I think the starting point and what you could give a try....is your communication with your buyers.  I know this may not be practical for everyone (especially if you have a large store), but when I have posted an item, I like to send an email to the buyer & provide that little bit extra customer service where I confirm that I have posted the item, tell them the approx. expected Australia Post delivery time for their State, provide them with the tracking number and in this email you could include a short sentence saying that you would appreciate feedback being left upon receipt of the item and obviously to contact you if there are any issues. That way it doesn't look too pushy. I have also seen alot of sellers put a sentence in their listings about Feedback, encouraging their buyers to leave it and also contact them with any concerns.

I suppose everyone will have a different view on this topic, but you definitely can not force someone to leave feedback, but a bit of polite encouragement won't hurt and is worth a try.