Spent hours putting together my listings using Auctiva on Monday, had them scheduled to list on eBay Monday evening... none of them listed.

Auctiva responded that they had a power outage and a problem with their ISP and that it all happened so suddenly they couldn't notify anyone on their website.  I had asked for a refund of my monthly fee and they said they "can't" do that.

Is there any point using Auctiva?  Or has eBay improved to a level where it doesn't make a difference now?

The advantages when I signed up were: quicker to list, free scheduling, free/more templates, multple pictures at no charge. Quicker and cheaper.

I am very out-of-the-loop on these things... would very much appreciate your opinions.