@cutegrlcat wrote:

I have had several large letters go missing in the last few months or take like 3 weeks to go from Qld to Vic.  This is totally appalling service from Australia Post.  It costs sellers a lot of money in replacing items.  Just this week I had an item not arrive to a buyer after 11 days and then I sent another one and it arrived in 2 days and the first one arrived the same day!! 


Exact same thing happen to me, two letters posted 10 days apart both arrived on the same day. At least the customer believed me when she saw the postmark dates.

Cat Mad