Hi Fiona,


 


As a seller my feedback rate is probably approx 80%. 


 


I send a message that I have posted, & that "if there are any problems, please contact me".


 


I then leave feedback for the buyer.  All finished my end.


 


I never ask for feedback.  Sometimes it appears weeks later.


 


I am certain they would contact you if there are not happy. 


 


You could perhaps write a blurb (re feedback etc) and put it in the parcel?