If you read properly customer claimed damaged in transit wouldnt go to post office and put a claim in as per ebay rules not mine so customer put a claim on paypal and lost whats that telling you i also sent the same item to south aust the same day packaged the same way so it travelled 800km further and had no problems receiving as far as you winge you have no proof you posted because item has no tracking again ebay rules not  mine so why should poor customer pay for item that has gone missing your problem