Good suggestions, however, as it was only a $10, it's not something I want to bother the police. They're stretched pretty thin as it is dealing with big crooks and such.

I have taken action by reporting what is going on to both eBay and PayPal. I had a lovely chat on the phone with an eBay Customer Service gentleman. I learned a lot from the conversation and will be waiting to see the outcome.

One of the problems with feedback is that it doesn't tell the whole story. I pointed out to someone here who called me a whinger, that they had also refused to give a buyer a refund.

That person replied with chapter and verse about why they didn't refund it. But my point is that anyone looking at their feedback cannot see that reason. They can only assume that seller didn't give refunds.

That's one of the reasons an unfair neg is well ... unfair. Potential buyers cannot see the reason why a seller did what they did.

Yes, there are bad sellers who scam people. BUT there are also buyers who try to get something for nothing. Buyers who wear a new dress and then return it to the seller for a refund. And on and on. There are bad people on both sides.

No one said being in business was easy. Brick and mortar shops get robbed and so do online sellers. I just believe in fighting back. Sorry, there I go tilting at windmills 🙂

Pam