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27-10-2013 10:19 AM - edited 27-10-2013 10:20 AM
I also send a lot of large letters, if they are over a certain $ amount I usually send registered. As post above buy a box of labels and ask for 1/2 dozen sheets of the registered lodgement forms and fill them out yourself at home, I do as it saves time. I have had a claim through paypal once and without the lodgement form (I lost mine) you are not covered.