Regarding Customer Complaints
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on 28-10-2013 02:34 PM
Im at A loss of late regarding peoples complaints , I go to alot of trouble for those purchasing off me often contacting delivery companies because people have fiven wrong address and such , Reciently I had a person contact their credit card company saying the money they paid for their purchases was illegally taken > have evidence that they bought off me and recived their purchases , never got any complaints as was nearly 3 months ago and no contact from them . And they go their purchases and money back with out a word to me ior evidence tyo support other wise. Now Ive sold over 60 of a costume that is very poplular then out of the blue i hear from a customer asking me to track it down as they gave wrong address .Atfer two days on and off the phone I found it and got it to them , they then contact me saying it has cotton hanging from it ???
where exactly do we stand when it comes to people who are being fraudulent ?