Still learning the inside and outs of Ebay, We recently had a buyer buy an item from us. It was stated their were delays as I was selling my friends nintendo the guy had little to no communication as we tried to work with him then opened a dispute 1-2 times without ever letting us know in regards to them and what we could do to help.

In the end I decided to end the transaction and refund his money $150, His now left negative feedback and has dropped us below the ranking needed for powerseller. We work hard to have NO negative feedback this buyer was completely rude and called us pathitic he also abused another buyer recently and their kids.

Can something be done about this buyer? Also we leave auto feedback when we hit post we wish to revise our feedback.

Thanks guys!