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@connydeylen wrote:

Thanks lemmayj Well the reason I raised this is to make other sellers aware of this and in the hope that Ebay can actually do something about buyers like this. I think I will change all my listings to pack and track although this adds $6 to the shipping cost. At least it might scare off fraudulent buyers. I wonder if I do send the two items pack and track if  the buyer can still cancel the payment

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All they can do is claim significantly not as described, and ebay should then force them to post them back (though they don't have to).

Maybe post on the US and/or UK boards to see if anyone else is experiencing this - my guess is that they will be targeting sellers outside US who don't post by trackable means.

Were both payments from the same paypal account? Paypal do have specialists who deal with fraudulent buyers, but the use of multiple IDs means that they can make single claims via ebay and not paypal and not trigger any alarms. Paypal should be able to tell if they have hundreds of accounts associated with one paypal account and might contact ebay.

It probably won't do any good, but I would also email trust and safety with your concerns.