""Can't really assist you anymore than that with the sketchy details you have provided""

never asked for your assistance thecatspjs...but maybe you should read what I have written properly instead of just flicking over it and then voicing your pointless opinion. I put this message on the board for "sellers"  people to read about "fragile items" not dinner dresses ...

ausposts policies need to be clear for the public on "fragile items".. but then if you have not had a problem with selling fragile items or claiming on fragile items with insurance etc then you wouldn't know apart from just agreeing with auspost's vague policy....