@reallyhardtofind wrote:
once again fragile is fragile and you are clearly missing the point ......ring them tomorrow you will see.....
.. lol ... ride on the coat tails ...
Australia consumer law is very clear about the requirements of terms and conditions - and"out" clauses are not acceptable if they are misused to limit liability.
As fragile items are sent around the country every day with and without extra cover - and AP promotes and accepts money for the same - as well as packages clearly marked fragile - that are lodged at Post Offices and extra cover paid.
AP would be hard pressed to explain under scrunity why fragile goods were not explicitly mentioned as excluded in their terms and conditions if thats what they meant, and they have in place blanket exclusion on those goods.
If fragile goods are well packaged in accordance with AP advice, including being able to withstand being dropped from a height of 1 metre they are covered.
