Yes I did contact ebay on several occasion with everyone who I spoke to saying it should be changed but you see I made the mistake on the invoice of giving the buyer my mobile number to contact to arrange for pick up so when they did contact 10 days later it was on my mobile via message, so all the message were on my phone. The only time she used the email the morning after she message via the mobile to say she couldnt pick up as she had no car and is nearly 2 hours away, asking me to post, then saying instead of the sale price she offered half and if I wouldn't post then I should deliver to her! Then said cancel the sale. So I did, but just relisted it instead of going through the system as I thought she was new to ebay. She emailed the one and only time the next morning to say she had a car and could come that day anytime to pick up but then added " I think you have sold it to someone else" which when I checked I had. Several weeks later she left neutral feedback " Unflexible with pick up cancelled sale" I'm still annoyed by this.......can you tell!