I suspect AP found the problem themselves and then announced it and said their would be disruptions to the service while they did so.

Customer Trevor Ryan, a former mail contractor, tried to alert Australia Post to the problem yesterday but was told to put his complaint in writing.

An Australia Post spokeswoman yesterday apologised for the "inconvenience" of suspending the parcel-tracking service

- but not for exposing private information

because.....obviously.... unless they are forced to give a rat's about their customers privacy then they will not but would prefer the PJ style of action

.... ie "quick under the carpet with all that dirt, bloody whingers...nothing going on here, move along move along"