Hi I know most of you will have seen or answered this question many times in different ways. Here is my problem the buyer bought an item on 26 Nov I posted on 27 Nov to NSW and it has not been received.

I asked the buyer to confirm address -  nada.

I asked the buyer to check with neighbours - nada 

Eventually I said I would refund and the buyer said they wanted another piece of fabric as they were waiting for it to make a particular project.

Should I send more fabric?  - doing so will actually mean that I am at a real loss, I mean I should have put the fabric in the bin it would be cheaper.

I am relatively new at this and of course I realise that the fabric may be lost but it has nev er happened before and lets face it who would want to steal a piece of fabric out of someones letterbox.

I just posted ordinary mail and the fabric postage  was $1.80 . This was a $7.00 piece of fabric . Iif I offered tracking and registered mail no one would buy from me.  Obviously if a larger amount is purchased I would ensure  postage with tracking.