May I please thank you all for your response and advice. It was wonderful to receiive to much feedback especailly  from dare I say 'old' ebay sellers.

This is a great forum - when you are at home alone and these things happen for the first time it is hard to know what to do.

I have now found a sounding board and will come again if I have a problem and also to see if I can help another as you all have helped me.  Thank you.