Sorry folks the buyer is entitled to leave what ever they like no matter what anyone thinks. It only a reflection of what they thought of the transaction nothing else. And I doubt they will remove it just because the word jail is included in the feedback. They are entitled to there opinion and that's all it is there opinion. Do fret on it just put a follow up comment. Something like buyer never contacted to say there was a problem . Or no contact ever made. I think that is about as good as it will get in this case. If sellers insist on having there negs removed there's not much point in having it at all as sellers can't leave negs for buyers and if they are having them removed it means the whole point of feedback is not only totally pointless but a false reflection of the truth if the negs are continually removed.