LOL but your just like woolworths so give em there refund just like woolworths do. LOL .  You dont get it do you just because its not faulty doesnt make it your entitlement to refuse the items return. The buyer under AUSTRALIAN law has a legitamate reason to return the item IT DOES NOT FIT THEM LOL. Regardless of there mistake there reason is legitamte and buy the sounds of it you were told before it was sent,but you just sent it anyway and tried to get out of the refund. In any event nomatter what you think or who is or isnt at fault a person conducting a quality business would simply refund or exchange the item simply to satisfy there client that way ensuring they are happy and trade again with your company , Just like woolworths hahahaha remember yesterday i do.  In Australia there still a thing call CONSUMER PROTECTION this is why ebay must allow bid retractions and refunds its law otherwise i can garrentee ebay wouldnt as they dont in countries that dont have the laws to cover such transactions . If you want to operate like woolworths you have to abide buy the same laws. Hence PP want you to refund the money. Regardless of the buyers mistake they have a legitamate reason to return your item it simple does not fit end of story. And our consumer protection laws will make you refund the money.  What you fail to see no matter what ebay rules say there are laws that you as a seller must abide buy even though you may feel there unjust and ebay write theres as a deterant in hope there not challenged but they are not law and mean nothing at the end of the day.

You couldn't be more wrong.

There is absolutely no consumer law that states a buyer is entitled to a refund on the basis of change of mind - and that includes items that don't fit. 

Many retailers, as a way of providing additional customer service, offer change of mind returns, but they do not have to.