@lyndal1838 wrote:
You cannot insure glass against breakage...there is no Fragile service. Insurance covers loss of the item and very very occasionally a broken item can be proved to have been packed well enough for Australia Post to admit liability. But it is the exception rather than the rule.
There is no fragile service in that if you can pay for AP to take "special care" of a fragile item, but extra cover does cover breakage if it's deemed to be Australia Post's fault, hence the advice above that even if you use extra cover, the parcel needs to meet AP's guidelines for packing fragile items.
"Sending something valuable or important? Extra Cover provides you with cover for the specified value of your item (up to $5,000) if your item is lost or damaged while being carried by Australia Post"
http://auspost.com.au/parcels-mail/optional-extras-domestic.html
