They say they will not refund the item cost but I believe their is an Ombudsman type service for the postal service and a complaint to them often results in a discretionary payment.

 

If you want to make sure you can make a claim for a full refund then you have to pay for signature on delivery or insurance.

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It says in this book I am reading that by 2065 80% of women will be overweight.

See what a trendsetter I am?