How to issue a revised invoice..I do not see send revised nvoice in drop down list

eric5146
Community Member

on ‎26-01-2014 08:27 AM

I want to revise the postage cost as they are incorrect.,but I have sent the buyer an invoice.

How do I go about changing postage costs and then sending a revised Invoice.?

I have read the customer support insturctions which say to select print revised finvoice rom drop down list in my ebay. But I so not see that option. Any help out there please.

0 Helpful

*sparklz*
Community Member

on ‎26-01-2014 09:24 AM

Click on contact buyer and at the top of the next page is send invoice click on that and go from there.

Once you enter the new postage cost do not click on recalculate just click on send.

You can preview first if you want too.

View solution in original post

0 Helpful

eric5146
Community Member
In response to *sparklz*

on ‎26-01-2014 09:40 AM

Thanks for taking the time. So simple when you know.
0 Helpful