Marty, this isn't eBay staff, we're members just like you - other buyers and sellers.

ok, the camera lense,

sounds like a buyer who didn't pay. that happens, all the time, but if you went through the resolution centre, at least you would have gotten your fees back, so that's good. and the non payer would have gotten a strike against their account.

fingers crossed that next time you list it that the sale goes through.

as for the pick up item, yeah, they messed you around and frustrated you .I guess that made your communication sound a bit blunt to them

did you get your fees back for this item if it was never paid for?

also, I think you should be able to get the feedback removed because the transaction never happened. Try and ring eBay again. point that out.

but otherwise, feedback is a buyers opinion of the transaction, and that's why eBay won't remove it.

but most sales are good and easy, so try again, eh?